around 1:30, we talked packages and pricing, he offered his opinion (which was more than I wanted) but was not pushy at all. I got the hand wash with interior detail and carpet shampoo. Mind you the car had not been washed or cleaned out in a couple of Boston winters. The gentleman originally quoted a 3 hour turn around but after inspection said he would need more time. Called me back 4.5 hours later and when I arrived I could not recognize the car. It looks, feels, and smells brand new. These guys worked so hard, in 90 degree heat, and did exceptional work. Can’t recommend them enough.